1/60 Frankston Gardens Drive, Carrum Downs, Vic-3201.

Accident Repair Centre

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All non-insurance jobs, such as accidents, spot repairs (for light scratches and bumps), parts painting and replacement, restorations, re-paints, pre-sale care and polishing, custom work.

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Our Services

We pride ourselves on returning the vehicle to its factory specification.

Not At Fault Claim

If you were involved in an accident and it wasn’t your fault, this is the best option for you...
Insurance

We repair vehicles for all insurance companies, such as AAMI, Allianz, Apia, A&G Group, Bingle, Bu...
Private Jobs

All non-insurance jobs, such as accidents, spot repairs (for light scratches and bumps), parts painti...
Vehicle Rectifications

Was your car repaired by an insurance preferred shop and you feel it’s not repaired correctly or the colour doe...

Google Rating

5.0

Based on 201 reviews

Flawless Gloss Carrum Downs

5.0

amy knight

04:52 11 Jun 25

Ahmet is a LEGEND!He has fixed my car twice now and he makes the process so smooth and stress-free. He always gets my car back to brand new and I couldn’t be happier. He goes above and beyond for his customers and I never need to worry when I know he is fixing my car. Couldn’t recommend him more!!

John, Linda & Willow Scott

09:00 02 Jun 25

I don’t usually leave reviews, but in this case I can’t not. This company is exemplary and deserve for our community to know. If you ever need car repairs done, make an appointment with ‘Flawless Gloss’. Not only will you end up with an absolutely professional and talented result, but dealing with these guys is so comforting. Often if you are dealing with insurances etc after a crash, it is so stressful. This company is so kind, so honest and so personable. You will 100% be in the best hands possible. This is rare, and everyone deserves to know about this gem of a business.

Sarah Treglown

06:51 29 May 25

Ash Whitaker

04:24 29 May 25

I unfortunately dropped a surfboard on my pride and joy leaving a dent and light scratch. Out of work hours I messaged flawless gloss some photos and got a quick response reassuring me it can be fixed. Booked it straight away for a couple days later and not only did they fix my dent and some scratches. He spotted another very light dent on arrival and asked if I want that sorted. i got everything sorted with no damage to paint all for a good price.Highly recommend. Il be adding choice of repairer to my insurance.

Marie Nash

07:10 20 May 25

I have a wonderful experience , where Ahmed take time to explain to me the process has I have no clue what I need to do when you have an accident not at fault . He organised the quote , car hire and I have my car fix , beautiful service I will recommend 100percent these guys ....

Ryan Fletcher

04:24 20 May 25

Excellent and professional customer service and same goes for the works done on my car. Highly recommend

Big Al

03:30 19 May 25

5 star service with exceptional workmanship.

_ Damo _

12:09 11 May 25

Highly recommend flawless gloss they fixed my car back to new again after an unfortunate bingle, they made the whole process easier and hassle free. I know who I will be calling upon in any future incidents Thank you flawless gloss

Matt Verschuren

06:40 01 May 25

Had my car painted by Ahmad and the team at flawless gloss. They did a fantastic job and delivered exactly as promised I cannot recommend them highly enough

Parmraj Aujla

02:15 30 Apr 25

Ahmed has been an absolute gem since day 1, had my cars repairs butchered and came spoke to him. Told me exactly what to do and who to call, and he fixed every single issue i had with the car.Thank you Ahmed, definitely recommend to any person who loves their car .

Lisa Kearns

00:01 23 Apr 25

Very friendly ,and excellent work.Very happy with the service .

ash don

08:32 22 Apr 25

Pro pro proBest one in the area

Josephine Lardieri

23:23 13 Apr 25

Thanks to the guys at Flawless Gloss for Fixing my car! They’ve done an exceptional job and went above and beyond to get the job done right and perfect. Would highly recommend!

Amy Caithness

05:38 02 Apr 25

Ahmad and David at Flawless Gloss were wonderful to deal with. They were able to promptly give me a quote for the repairs to my car when I couldn’t get one without the insurance details from other companies.Whilst unfortunately my car was declared as a write off after a not at fault accident, they were very helpful in getting me in contact with lawyers who were able to find the insurance details from the non cooperative at fault party and get me the best payout I could for my car.Also providing me with a hire car whilst the insurance company inspected my car.Would highly recommend flawless gloss

Leah Biondo

08:04 01 Apr 25

A huge shoutout to Ahmed who did a 5 star job on my black Porsche. Highly recommend as a panel beater and the best “dint” puller out there!

katerina k

03:59 15 Mar 25

Excellent service and amazing outcome!Highly recommended

Justin

06:07 13 Mar 25

Recently dropped my car down to flawless gloss for a crash repair. After having previous work completed by Ahmad I knew my car was in good hands with him and the team. I’m very fussy and safe to say it’s not just a name they delivered a flawless finish highly recommend to anyone.

Chris Waters

00:49 13 Mar 25

Ahmad and his team were fantastic.Great care and attention to detail, highly recommend.

Stefania Rossi

21:47 06 Mar 25

Amad had great service and made the replacement a great experience. Great at his job and great precision! He went above and beyond what I went there for to fix a few other things on my car without asking! Would highly recommend!

David Tidy

03:14 01 Mar 25

Many thanks to Ahmad at Flawless Gloss who did a fantastic job removing two dents from my car. Excellent job and a reasonable price too.

John Peslis

08:50 16 Feb 25

"I recently had my car repaired at Flawless Gloss and I couldn't be happier with the service! The team was friendly, professional, and kept me informed every step of the way. The workmanship is top-notch, and my car looks like new again. I highly recommend Flawless panels to anyone needing panel repairs. Five stars!"Thanks Ahmed,

Toby Harris

02:20 04 Feb 25

Great job by Ahmed and the boys. Seamless and nothing was a bother. Car is brand new again!!

Qian Alen

04:46 31 Jan 25

Ahmad and the team did a great job on my car and very easy to deal with and trustworthy. Thank you guys again for the great job highly recommend.

Nathan Morris

22:25 18 Jan 25

Ahmad and the guys at flawless were amazingExcellent service, would highly recommended them

Aida

06:12 16 Jan 25

Had a deep dent on my door I had no hope the car would look brand new again. I walked in and spoke to Ahmad he was really professional and understood everything I trusted him with my car and glad I did. The end results were amazing!! So glad I trusted the team at Flawless Gloss!!

Nick Mazzeo

03:01 12 Jan 25

Great experience with Ahmed from Flawless Gloss he was professional and friendly, and the quality of the repair work was outstanding. Thank you

Marian Fleming

22:16 15 Dec 24

Repaired 2 cars! Excellent job both times! Would highly recommend their service. Attention to detail was excellent. Customer service was great. Thank you

Qadir Nabawi

22:17 07 Dec 24

Thank you to Ahmad and the team for a fantastic job fixing our brand new mini. Great experience.Absolutely nailed the work.Ahmad is a very professional person with great communication that made this process easy.Thanks again to the whole team for making our car look new again.

Alex Tindal

03:56 28 Nov 24

Ahmad from flawless gloss was amazing ! I had my car repaired after an accident and my car looks brand new and shiny ! He was great to deal with, so friendly and approachable. He was very helpful with sorting out a hire car for me also. Would highly recommend using him again next time.

Azz B

21:37 27 Nov 24

A big thank you to Ahmad and the team at flawless gloss. They were so professional and courteous. I chose them based on the reviews and I wasn't disappointed!I would highly recommend having your car repaired here.

T Smith

06:29 26 Nov 24

Thank you to the Team at Flawless Gloss.The repairs on my vehicle well and truly exceeded my expectations an the extra attention to detail leaving it better than it was pre accident. Also the communication in dealing with the insurance was excellent and made whole process stress free.

Brodie Lee

13:21 16 Nov 24

Kellie P

06:17 14 Nov 24

Went here based on reviews and was not disappointed. Thank you Ahmed and team for your service at short notice.

Luke Parker

08:37 12 Nov 24

I took my Ranger Wildtrak to Flawless Gloss today to have multiple small dents looked at. They have been bugging me since I’ve had the car. As someone who is pretty fussy with my expectations, I was very impressed. The panels are super smooth and I’m unable to see where the work was carried out. I highly recommend Ahmad and his team. It’s nice dealing with someone that cares about my car as much as I do.

Sahar Chavosh

06:28 10 Nov 24

I recently took my car to flawless gloss and I highly recommend it for anyone looking to repair their car. Ahmed and the team were really helpful and professional. They explained the problem clearly and kept me informed every step of the way. The quality of work and customer service was exceptional.

Brent Woods

08:06 04 Nov 24

Ahmad was recommended to me and he did an amazing job with a paintless dent removal for me today. Was a difficult spot to access but the result was perfect. Completely imperceptible now. Seriously a magician!

Abdullah Majeed

09:38 01 Nov 24

Dealt with Ahmed who was very nice and professional. Process was smooth, the car was really quickly and came out fantastic

Kedar G

00:56 30 Oct 24

Ahmad and the team did a fantastic job on my car. They are very reliable and easy to deal with. They are very knowledgeable and know their stuff. Would highly recommend Flawless Gloss to anyone who is looking for a good smash repair centre.

Hannah

20:29 22 Oct 24

They did a great job repairing my bumper and passenger door. Everyone I spoke to was kind and helpful especially Ahmad. He went above and beyond to make sure I was happy with the repair. Highly recommend!

12:23 25 Sep 24

I cannot thank David Mackow at Flawless Gloss enough for the exceptional service I received. I was in a very difficult situation, but David stepped in and resolved it seamlessly. He went above and beyond to make the entire rectification repair process smooth and stress-free.Not only did he and his team deliver outstanding repair work on my car, but David also arranged a hire car for me which was delivered right to my home. His attention to detail and dedication to going the extra mile made a world of difference. I am very happy with how my car looks, and I feel safe driving it again!If you are looking for a reliable and professional repairer who genuinely cares about their customers and prioritizes safety, I highly recommend David. I will definitely choose Flawless Gloss again if the need ever arises.

Paul Higgins

04:01 23 Sep 24

Flawless service is what they should be called. David went over and above and I couldn't thank him more. Highly recommend them.

Jeanette Kelly

02:20 06 Sep 24

Thank you David and team at Flawless Gloss, will have no hesitation in recommending your services. My car looks amazing, looks like a brand new car.

Dennis Samuels

10:01 02 Sep 24

I can't recommend Flawless Gloss enough! David is an excellent individual to work with—truly a professional in every sense. My Mustang GT was so well taken care of that I could hardly believe my eyes. It looked even better than when I first drove it out of the showroom. The entire repair process was seamless from start to finish. David took the time and effort to meticulously restore my vehicle to the highest standard. And while he did that, I was also given a very decent loan car to drive. I will never take my car anywhere else. If your car is your pride and joy, David is the man you want to trust with it.

Neil Heaney

01:32 01 Sep 24

David an the flawless gloss team done a marvellous repair job from start to finish there was no problems an when receiving the car back I couldn't believe how well the finishing job was.top marks.Neil

Jonny A

04:56 30 Aug 24

I had a small job done. They did a excellent job with a very good price. I’m really happy

Heath Thomson

03:32 10 Aug 24

Just had my car in and was amazed when I got it back, they went above and beyond my expectations. couldn’t recommend this place enough

Leanne West

06:58 31 Jul 24

I am extremely happy with my scratch repair. I scratched the side of my new car on my letterbox a month after I purchased it. I took it to Flawless Gloss for repair and when I went to collect it, the work done was so good, I couldn't remember which side I had scratched! Super friendly and knowledgeable, I highly recommend it to anyone! 😁👍

Mariela Stafforini

04:19 18 Jul 24

Extremely happy with the workmanship and service. Highly recommend.

Tarnya Harris

06:07 17 Jul 24

I would like to say that David and his team at Flawless Gloss, have done an incredible job in repairing my car. Excellent customer service, reassuring my worries and concerns , I highly recommend Flawless Gloss fir all your accident repairs. Thank you!

Benjamin Connley-Walker

00:57 15 Jul 24

Came here after experiencing a not at fault accident. David was extremely helpful and knowledgeable. Would highly recommend to anyone.

Melissa

06:12 10 Jul 24

Awesome Bloke! Highly recommended!

TERRI

01:15 10 Jul 24

Big massive shout out 😇To David from Flawless Gloss.From the beginning my experience was wonderful he looked after me and promised he would do his best as my case was a public liability case.When I picked up my car 😊I could have cried it was so beautiful and looked better than when I first bought it .He also shined up my wheels, fixed my light that the service somewhere else couldn’t do .And the smell of my leather seats inside 💕I drove away thinkingI got a new car also in the world there are Angels like David who really care about people (10 Star Rating)

Greg Oakley

23:13 09 Jul 24

Fantastic service and First-class work. Would highly recommend.

Nat Callea

01:02 08 Jul 24

The team at Flawless Gloss were very knowledgeable and friendly. We had a very urgent job and they met the deadline. The results were fantastic.

Adam Hallo

04:50 05 Jul 24

David fixed my Toyota Hilux . The service and the quality of the work was exceptional., just like the name says , flawless. I would not hesitate to recommend these guys and if I ever need my car fixed again they will definitely get the job. Thanks heaps Flawless.

Obadiah Muhari Kimari

01:48 05 Jul 24

David was very keen to listen to what demands were. He repaired the car and exceeded my expectations. I would highly recommend this place.

chris hilbert

02:57 03 Jul 24

Friendly and excellent service, highly recommend.

Sarah McCarthy

06:03 28 Jun 24

I would highly recommend David and his team and Flawless Gloss. I had a few fairly deep scratches on the left side wheel arch which have completely been removed and he also fixed a cracked tail light as part of the work, which all look as good as new. David was a great communicator from start to finish and very reasonably priced.

julie arrowsmith

05:53 24 Jun 24

Flawless gloss did an outstanding job on my bmw best in the business, fantastic work from start to finish. Would highly recommend.

Ana Poplician

06:06 21 Jun 24

Russell sly

05:24 19 Jun 24

The team did an excellent repair on my VL Walkinshaw. Attention to detail was excellent and as was the service. I would certainly recommend them and will utilize their services again.

David. Raymond.

01:36 07 Jun 24

I was recommended to flawless gloss by Matt pro design. To get my car fixed as I was told that's the only place to go-to. I picked up the car Friday before the long weekend and it looks better than ever. Extremely happy with the way it looks. Thank you.

Winston Junior

14:20 02 Jun 24

David and the team are the best. Seamless no hassle and the best repair. DO NOT GO ANYWHERE ELSE. 1997 Jaguar XK8

Alec Pedchenko

07:26 31 May 24

Outstanding work from David and his team. Calling David a perfectionist would be an understatement he will return your car in the best way possible. Now days it's hard to find honest people that work with cars. A place like Flawless Gloss is rare and I'm glad they are around.

Supanit Onnorm

04:42 31 May 24

Great caring service I was really impressed!After a long battle of fighting with the insurance, this place stepped in and help me dealing with the situation. It’s mean a lot, thanks David!

David Maxwell

22:01 06 May 24

The service from the staff was excellent and David was polite and helpful with repairing my car I would certainly recommend Flawless Gloss for any repair work needed to be done when required

Peter Ingram

04:21 24 Apr 24

From start to finish, David and the team from Flawless Gloss were professional, understanding, effective and efficient to say the least. Everything was handled with complete accuracy and pride in their workmanship. My BMW 328i was in very good hands. Only downside was the rain when I picked the car up made it 2% annoying from the finished shine. Thank you Flawless Gloss, made the tree falling on my car worthwhile in the end. Highly recommend!!!!

Belinda Bell

00:49 22 Apr 24

After my BMW was damaged by hail i found David and his team online with exceptional reviews. The car was repaired better than i expected, and David was attentive and response to communication throughout the process.

Jose Celis Guillen

06:52 01 Apr 24

David Wall

22:25 26 Mar 24

Dave and the team at Flawless always do amazing work for us. I won't take our cars anywhere else!

Stella Runcan (Stelle/Stella)

00:15 24 Mar 24

So thankful to David & his team. From my first stressed phone call about my poor car David's knowledge & experience with not at fault accidents was reassuring. I knew I wasn't giving my car to just some shop that might do a good job, I was confident I'd picked someone I could trust! I can't recommend David & his team enough. I guarantee you will also walk away saying thank god I chose them! :)

Tom Officer

07:52 21 Mar 24

David and team were amazing from start to finish. Clear communication and no stress. Would recommend to anyone who needs a car fixed or detailed.

C T

05:57 21 Mar 24

David at flawless gloss did a great job colour matching a Perl white on my aftermarket flares. Good bloke who does good work, will be back.

Alicia Del Prete

09:00 20 Mar 24

100% recommend David and his team for any repairs! Even gave my car a clean before pick up! Thanks Flawless Gloss!

Hayley Bounds

07:06 20 Mar 24

David and the team at Flawless Gloss were excellent. I had a rear end accident and they repaired my car in no time. The service and communication were great.Highly recommend these guys.

Stephen Stanford

00:55 20 Mar 24

Did a great job at a great price

Jozzy Matt FXBB 107

04:10 13 Mar 24

David and the team are exceptional and outstanding. Excellent communication throughout the time, easy to deal with and can be contacted anytime, after hours, ask any questions and he has the patience to explain things with clarity. I am a happy customer and already recommended them to many of my friends. Highly recommend David to anyone who is reading this and you can trust him and his works. Our new Patrol ( only four weeks old with less than 2000km) involved in a horrific accident, I rang David and the rest is history. He walked with us throughout out the journey like a family member. Can’t thank him and his team enough. Thank you David.

Azharul Islam

22:49 11 Mar 24

I am grateful to David the way he managed the whole accident thing that my car (Toyota Camry 2016) met in a parking lot (Chadstone) and I had to wait a very long time to resolve who was in fault. Upon David's advice to engage a professional lawyer to solve the problem; and I won the case in my favour. And what a fantastic repair job he had done with my car. His repair centre did an amazing work including some touch up of my old scratches (some were really big) and few panel works by going out of their way. And, I did not have to pay a dime to get my car fixed; all is covered by the guy's insurance who was at fault.The moment I saw that car I could not stop smiling. I wish I had a couple of extra stars to give him for his great support in time of stress me and my wife had gone through due to the accident. He made the whole issue very easy and relaxing for our family. Me and my wife are trully thankful to Flawless Gloss team. And we highly recommend his team to solve your accident related problems.

Philip Worrall

19:22 03 Mar 24

I had my car repaired at Flawless Gloss and I was totally blown away by the finish. I have a 2001 VX Commodore and the rear was looking a bit tired. They fixed the damage and polished the the car to look like new. The colour matching is superb, which wouldn't be easy for a 23 year old car. True craftsmen who take pride in their work. Thank you.

Anne Marie Anetts

00:07 01 Mar 24

Working with David is that rare case when you get 5-star professional service combined with a real personal attitude. I would definitely recommend my family and best friends to work with David, just to see how the service should be done. He is one of the good ones!

Lynn Houghton

04:35 28 Feb 24

Wow what an amazing job these guys did. My 6mths old Kona N line, I somehow managed to put an enormous scratch (down to the bare metal) whist reversing out of my garage,plus 2 smaller scratches higher up, a large groove to the bumper. Never even felt it 🤔.Phoned these guys, told to bring it down anytime before 2pm, which I did the very next day.They immediately assessed the damaged, gave me an on the spot quote 👍, which I must admit was a lot less than I was anticipating , got it booked in two days later.It was so perfect, absolutely spot on, wouldn’t have known there had been anything wrong.They even gave it a detailed clean 🤩. I was really impressed, so a big thank you.

Donnie Keba

03:56 22 Feb 24

I recently had my car repaired at Flawless Gloss and I have to say David and his team provide a fantastic service from start to finish. They really take pride in their work and it shows in their impeccable craftsmanship. David the owner is genuine and actually follows through with what he says he will do! He kept me in the loop throughout the entire process. Overall a fantastic experience and I highly recommend this business.

Naomi Dawson

23:16 20 Feb 24

David and the team are amazing! As a young woman I often feel discriminated against when it comes to anything to do with cars and made to feel like an idiot. This was never the case with David (and Shane), I always felt welcome and comfortable asking questions. I never felt judged when I unfortunately required repairs 3x in a 12 month period due to not at fault claims x2 and an exhausted run in with a pole. David went above and beyond each time he had my car, and kept me in the loop the whole time. Cannot fault the repairs, highly recommend this team!

Rebecca Stewart

20:43 16 Feb 24

We picked up our Volvo yesterday, and the team at Flawless did an incredible job! We're thrilled with how it looks—like brand new. They were so professional throughout the entire process.

David Sayers

23:26 15 Feb 24

Car looks like new again, great customer service helped us through the insurance process and kept us up to date with progress, thanks David!

Vera Eate

03:18 14 Feb 24

Just picked up my Subaru after being fixed. 😲 Wow, so impressed. David and the team did an incredible job fixing the damage and even more, detailing the car which I was most excited about. David made the whole process with insurance and lawyers effortless. Thanks so much, I can highly recommend these guys.

Gary Shekhter

02:49 12 Feb 24

Best job great prices great staff

charli hubbard

02:35 12 Feb 24

came in for a minor issue for my bumper, asked for advice but the gentleman there just glued tilt for a temporary fix for the mean time for no charge! Was so happy, very thankful and know I can come back for anything!!

shirley elrick

00:01 07 Feb 24

Best customer service I have ever received. The repair was top notch too.

Jason Taylor

23:28 06 Feb 24

David and the team do a tremendous job. Their professionalism and expertise can’t be questioned. I challenge anyone to find a better repair centre. Cannot recommend them highly enough.

Lucy

06:56 29 Jan 24

David & the team really took the time to repair our V8 after it was vandalised while it was garaged at another business ready for a show the next day.Flawless took on the job to repair the body damaged and had to repaint the entire car. When we got the call to pick it up it was basically a brand new car. The talent David and his team posess is truly amazing! Our V8 looks absolutley FLAWLESS!Thank you David & Team for your efforts! We are forever grateful!Very satisfied customer! ⭐️⭐️⭐️⭐️⭐️

Wayne Jenkins

09:51 26 Jan 24

Outstanding,David took the time from start to explain the service Flawless Gloss provides, how they operate and why they are a cut above the rest.Flawless gloss assists with engaging a legal team to act on your behalf with difficult insurers. From day 1, David went above and beyond and kept me up to date with progress of how the car was coming along and more importantly delivered everything he said he would, when he would.Highly recommended and couldn't be happier with the service received. Thank you David and your team. 10/10

Redline Car Hire

22:02 14 Jan 24

Friendly staff and always communicating with us. A pleasure to deal with every time. Thanks for dealing with us and keeping customers happy.

Claudio Janczer

06:25 30 Dec 23

A recent collision in my work ute meant another visit to Flawless Gloss. Within an hour or so the team had me in a hire car similar to my work car which meant I could get on with my work. As always, the claim was handled without a glitch, as I was not at fault; and the repairs were to a standard second to none.

Sue Kostos

08:55 26 Dec 23

I have just picked my car up and it looks like I just drove it out of the showroom. Flawless Gloss have helped me out before making the whole process very cruisy. They handled everything for me which meant I didn't have to worry. I can't recommend them enough and I would never take my car anywhere else.!!!

Isabelle Weir

07:01 15 Dec 23

Amazing quality, fantastic turn around.Very pleased with the quality of the work and impressed. Flawless from start to finish.Thanks

David Gale

21:56 05 Dec 23

Had my wife’s car repaired at Flawless Gloss. Absolute perfection. Dave and the team took care of the accident process from day one. Dave kept us informed and updated. I wouldn’t hesitate to recommend Flawless Gloss. They are my go to repairer.

Dcw Electrical

01:18 16 Nov 23

Great people and great service

Brie Bell

08:51 08 Nov 23

Amazing work! David and his team took such care when repairing my vehicle, workmanship is perfection, customer service was flawless and every promise was delivered on I would not take my car anywhere else!

Irene Mooney

07:52 08 Nov 23

Car was repaired perfectly, very clean inside and out,very polite and friendly staff will recommend to everyone

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